Postage and Handling

POSTAGE WITHIN AUSTRALIA :

I send all packages by trackable post via Australia Post for a flat fee of $8.00 in Australia. Once I've posted your order I will send you a tracking number. Please allow up to 7 days for your parcel to arrive. Please note I am not responsible for lost packages via Australia Post.

EXPRESS POST UPGRADE:

I will send all Australian orders over the value of $100 (not including postage) by express post at no extra cost.

INTERNATIONAL POSTAGE:

I send all packages by trackable post via Australia Post for a flat fee of $20. Once I've posted your order I will send you a tracking number. Please note I am not responsible for lost packages via Australia Post. I will not be held responsible for extra government taxes & charges that may be issued upon arrival into your country. These charges will be additional charges, responsible by the package receiver. 

PROCESSING/HANDLING TIMES:

Please allow 5-7 days after placing order for me to make, package and post your order.

FAULTY / DAMAGED ITEMS:

I offer refunds or replacements only on the occasion that the product arrives damaged or on the rare occasion that your piece is faulty. Please contact me and I will be happy to offer a replacement or refund. All refunds offered do not include original postage costs.