Postage and Handling

POSTAGE WITHIN AUSTRALIA  - Jewellery :

I send all packages by trackable post via Australia Post for a $7 flat rate in Australia or FREE for orders over $75. Once I've posted your order I will send you a tracking number. Please allow up to 7 days for your parcel to arrive. Please note if your package goes missing or is delayed you can use the tracking number supplied to lodge an enquiry with Australia Post. If your package is deemed lost, please contact me and we will work on a solution.

Express Post is $10.00

POSTAGE WITHIN AUSTRALIA  - Prints :

My printer in Melbourne will post all print orders to you on my behalf. Print orders will incur higher postage charges as my printer uses extra packaging to prevent your print getting damaged in transit. Please allow up to 7-10 days for your parcel to arrive. Please note if your package goes missing or is delayed you can use the tracking number supplied to lodge an enquiry with Australia Post. 

If your package is deemed lost, please contact me and we will work on a solution.

 

POSTAGE within Australia - Leggings:

Leggings and original paintings ship for free in Australia and are shipped by my external supplier. You will still receive a tracking number when they ship.

 

POSTAGE within Australia - Original art:

Original paintings ship for free in Australia and are shipped by my external supplier. You will still receive a tracking number when they ship.

 

INTERNATIONAL POSTAGE:

I send all packages by trackable post via Australia Post for a flat fee of $20 to everywhere except New Zealand, which ship for $15. Once I've posted your order I will send you a tracking number. Please note I am not responsible for lost packages via Australia Post. I will not be held responsible for extra government taxes & charges that may be issued upon arrival into your country. These charges will be additional charges, responsible by the package receiver. Please note due to new Brexit laws, unfortunately I cannot post to the United Kingdom.

PROCESSING/HANDLING TIMES:

Please allow 5-7 days after placing order for me to make, package and post your order.

FAULTY / DAMAGED ITEMS:

I offer refunds or replacements only on the occasion that the product arrives damaged or on the rare occasion that your piece is faulty. Please contact me and I will be happy to offer a replacement or refund. All refunds offered do not include original postage costs.